451 W Fullerton Ave, Elmhurst Illinois 60126
We finally decided to get our windows replaced in our two-flat. The wood was rotten. We live on a busy street, we hear traffic, ambulances and police cars. We needed to do soundproofing and it was cold because of the single pane original windows. We had stained glass windows in our house. We were trying to salvage our stained glass windows and have those reinsulated. Revisions was not able to save our stained glass windows. They carefully took out the stained glass windows.Revisions Windows specialize in Marvin. We were going to go with Marvin windows versus Pella. We discovered that many window vendors don’t work with Marvin. We got a couple different quotes and it was very difficult. There were vendors that came to our home and did not want to take the job because they were not comfortable working with an old home and old windows. We also have original woodwork framing the windows, and they were concerned that they were going to destroy the woodwork.That limited us to just a few window companies. Revision windows had a salesperson that was meticulous, diligent, and detail focused. They were the most expensive company that we had quoted. The salesperson, came to our house often, made several phone calls to us, talked to the Marvin, took measurements. He sent people out to look and take measurements again. I could tell that he didn't want to make any errors in the job, but also wanted the project because it was interesting and challenging. Our house now has a completely different vibe. The sunlight comes in beautifully. The windows are easy to open. They're quiet, they're insulated and much easier to clean. They're just perfect. I really do love the Marvin brand.The installers and the workmen do a great job. They are employed by Revisions and have been working with the company for years. There is a lot of knowledge and experience with the carpenters, and they had a great rapport between them when they were here. They had me cracking up several times on the job.The salesperson who sold us the package understood our concerns about protecting our wood floors and our piano. We have bookshelves that I was concerned about the dust and the dirt. He worked closely with us to make sure that we had better floor coverings. When asked how many workers were going to be in the home and he said anywhere from five to seven, I said, oh great, we need to get a porta potty for the crew. He replied no, he wouldn't get one and got extremely upset by my request and said he wouldn't take the job if we didn't allow the workman to use our bathroom. And I said, we have only one bathroom, there are four males plus me living in our home. And I clean it, so am unable to manage 10-12 males using our bathroom. He almost actually lost the job because I explained that he wouldn't be able to have our job without a porta potty on site. He indicated that he never had a request from a client ever asking for a porta potty before. I felt it was an odd hill to die on. The job was a 10+ day job. He finally said let me get back to you, I'll talk to my boss and he talked to his boss. His boss said, of course we will do a porta potty! He called me back and said he didn't know that they'd had a porta potty at a site before. He did apologize to me for fighting me on the porta potty. It just didn't make sense but it ended up working out.There was also another odd moment where the salesperson was demanding full payment before the job was done. There were no signals from me that we were dissatisfied and wouldn’t pay. He made me walk to my l bank with a worker and get the money before the workers would even set foot into the house. If you are considering Revisions, be aware of that rule that have. Even though I was yelled at and received gruff treatment by the salesperson, this did not outweigh the very high quality of service that our family received from the carpenters that came in to do the windows. The best carpenters I've ever worked with and we've done a lot of work on this home. I would hire Re