Winona Cleaners

Oct 2023

Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff were very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.

Oct 2023

3 stars is about right. I had been coming to this cleaners for 10 years. Quality hasn't been the same since it was sold. Cleaning times are much, much longer than was provided by the previous owners. Clothes sometimes weren't cleaned properly. It's very hit and miss. The weekday and weekend hours became a little challenging. Most cleaners I know open at 7AM. No plant on premises so depends on when the clothes run happens. There's a cleaners on Clark and Wilson that's waaaaaay better. Switched my business and couldn't be happier.

May 2023

I came in to have some pants hemmed. The clerk asked me when I would need them and we agreed that I would come in that Saturday. She then printed out a ticket that said "Saturday after 5 pm." I returned to the store as agreed upon on Saturday after 5:00pm around 5:30pm. They are open until 6pm and the sign in their window says as much. When I came in the same clerk was there and told me they were 'already closed' even though the door was unlocked. I told her my ticket said 'Saturday after 5pm' after letting out a big sigh of annoyance she came to the counter and said, "I had something to do that's why I closed at 5," to which I replied 'okay?' I'm not sure how me coming...read full review