Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can shop a wide selection of cosmetics, fragrance, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. The Conscious Beauty initiative at Ulta Beauty provides eco-friendly and cruelty-free options. The Salon at Ulta Beauty offers a variety of services, including haircuts, color, brow waxing, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available. Experiences at Ulta Beauty can vary. One customer had an excellent visit, praising the generous and patient customer service provided by Annie. However, another customer had a disappointing experience with Luisa, who provided poor hair and makeup services and displayed an unprofessional attitude. The manager addressed the concerns and made it right. In contrast, a third customer had a positive interaction with Milagros, who provided helpful recommendations and excellent customer service when the customer was overwhelmed by the sunscreen options.