Ulta Beauty

Ulta Beauty is a popular beauty retailer that offers a wide range of products from various brands, including Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. The store is known for its exceptional customer service, as demonstrated by the experiences of several customers. One customer had a positive experience with a cashier named Nicolle, who was sweet, patient, and professional while handling a large return. The customer was impressed by Nicolle's work ethic and recommended that she be paid at least $20.00 an hour. Another customer had an emergency when she locked her keys, phone, and wallet in the store's parking lot during a polar vortex. An employee named Jessica went above and beyond to help her, providing her with a phone, water, and kindness. Jessica also coordinated with AAA and the customer's friend to resolve the situation. The customer was so grateful for Jessica's help that she declared Ulta her "forever" store. The store's excellent customer service was also demonstrated by the experience of a customer who was looking for a specific perfume for a Christmas gift. The manager, Nicole, was quick and helpful in finding the product and even suggested other items that the customer might like. As a result, the customer was able to complete multiple gifts on her shopping list and appreciated the kind and helpful attitude of the staff. In addition to its exceptional customer service, Ulta Beauty is committed to providing a range of products that align with its Conscious Beauty values, which include vegan, clean ingredient, cruelty-free, sustainable packaging, and positive community impact. The store also offers salon services, including hair, skin, makeup, brow services, and ear piercing. Customers can book appointments online or walk in if stylists are available.