Ruined my coat - I dropped off my favorite cream, brushed cotton overcoat to have a stain on the sleeve removed and for a general freshen up. I made the mistake of pre-paying the $28 fee. When I picked it up, there were large grey stains on the back and inner lining. The owner tried to say they were there when I dropped them off (they weren’t). Even worse, they decided to shave the brushed cotton, which DESTROYED the fabric. The whole coat went from smooth to heinously bobbled. The fabric was also greasy to the touch, like it had been dipped it in chemicals and dried. I have never seen anything like it! Since the owner was loud and defensive from the minute he brought... read full review
March 2024
errible, terrible service. The man that runs it is down right mean and rude. They ruined a fur collar coat in Sept '23. He said he'd replace the fur collar no charge (obviously that is the right thing) and to give him time to find a fur (when I know the old fur vault there has plenty). Over the next 5 MONTHS I went in 3-4 times to check on the progress. All conversations were cordial. Around the third time he finally brought out some furs from the vault (I figured he had them all along) to select from. We settled on one and he told me he'd send it out to be done. Checked back again another month, still not done. Came in again and the wife explains to me... read full review
September 2023
Very happy with their service. Place looks old and could use some fixing up but they do an incredible job with garments. They even repaired a garment that I had no idea was falling apart until they showed me. Have used them for alterations and it was perfect. It did take longer than was anticipated but I wasn't in any rush either. This place is very friendly and outgoing. I love dropping off my items. Close to home and reasonable prices. Extremely happy with Trim N Tidy Cleaners!
Ruined my coat - I dropped off my favorite cream, brushed cotton overcoat to have a stain on the sleeve removed and for a general freshen up. I made the mistake of pre-paying the $28 fee. When I picked it up, there were large grey stains on the back and inner lining. The owner tried to say they were there when I dropped them off (they weren’t). Even worse, they decided to shave the brushed cotton, which DESTROYED the fabric. The whole coat went from smooth to heinously bobbled. The fabric was also greasy to the touch, like it had been dipped it in chemicals and dried. I have never seen anything like it! Since the owner was loud and defensive from the minute he brought... read full review
errible, terrible service. The man that runs it is down right mean and rude. They ruined a fur collar coat in Sept '23. He said he'd replace the fur collar no charge (obviously that is the right thing) and to give him time to find a fur (when I know the old fur vault there has plenty). Over the next 5 MONTHS I went in 3-4 times to check on the progress. All conversations were cordial. Around the third time he finally brought out some furs from the vault (I figured he had them all along) to select from. We settled on one and he told me he'd send it out to be done. Checked back again another month, still not done. Came in again and the wife explains to me... read full review
Very happy with their service. Place looks old and could use some fixing up but they do an incredible job with garments. They even repaired a garment that I had no idea was falling apart until they showed me. Have used them for alterations and it was perfect. It did take longer than was anticipated but I wasn't in any rush either. This place is very friendly and outgoing. I love dropping off my items. Close to home and reasonable prices. Extremely happy with Trim N Tidy Cleaners!