Reviews for TheKey - Formerly Home Care Assistance

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  • March 2024

    Having past experience with The Key caring for an elderly parent we called them when I unexpectedly needed some care following surgery. An excellent decision! Nancy and Gail took the time to explain options and respond quickly to what became a changing situation. The home health aides were all pleasant, competent, and respectful. They offered assistance as needed, and made the experience of being dependent less difficult. In particular Sophie went above and beyond to help identify solutions to problems, write up a care plan, and made getting help with bathing and personal care pleasant rather than embarrassing.

  • November 2022

    I wish to thank the key home care in illinois, Skip Frost and his staff help me recover from hip surgery. I would recommend them highly. They are able to get staff that care and show interest in myself. Thank you.

  • June 2022

    I have had the most wonderful experience w/ Home Care Assistance. This is all new to me & my soon to be 80 yr old parents - my dad fell & broke his hip. The minute I met our assigned caregiver Verna- I knew she would be fabulous & just what we needed. She is so caring & helpful- she has truly become like a part of our family. And our Case Manager Shaun & his team are amazing- they have helped me w/ a couple of crisis situations when we didn’t have anyone on the weekend & realized we needed someone badly. Shaun & Team came through & had someone over to us a couple of hours later as well as Sunday. So helpful! I highly recommend Home Care... read full review

  • TheKey - Formerly Home Care Assistance

    605 N Michigan Ave, Chicago

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