Sears Appliance Repair

Sep 2024

I had a repairman today with 26 years of experience with Sears home repair. Francisco is his name and he's fantastic! I wish they all could be that way and I would have given the service a five star review. Thanks Frank. You rock!!

Aug 2024

Jay was fantastic! During the initial consultation, he identified the issue within minutes of opening the appliance, quickly ordered the necessary parts, processed the payment and was on his way. When he returned to complete the service project, he arrived as scheduled, quickly repaired the appliance, ensured all areas impacted were spotless and then almost as quickly as the first time, he was headed out the door. While I wouldn't recommend Sears Home Repair company to anyone with a choice (which I didn't have), I highly recommend Jay!

Jul 2024

Anthony was great considering the fact that I did not need to have my washing machine repaired somebody really screwed up it is the dishwasher that needs attention. I have been having an issue with the dishwasher. I have made at least 13 calls each one lasting close to an hour! I do hear the same song and dance, "will send an email to the escalation team" or the "replacement team" All calls go off shore they supposedly can not make phone calls out and supposedly they have no managers or supervisors who I can speak to. I had a serviceman Olaf in early April under my Service Protection Agreement (no longer available). Have had this agreement for over 20 years. I was told...read full review