Really, really unprofessional operations. Everyone is out to lunch, all day. No follow-up or return calls. Members of management “hide” to avoid correcting failures in service provision and taking accountability. I don’t believe the ACTUAL professionals, the physicians, realize just how poor are the in-house operations because the company’s bottom line is being adversely impacted. Very unfortunate as the vulnerable market share that depends on concierge care and who pay for it through private insurance plans are being duped by MD at Home; it is NOT at home.
June 2024
Their service is very very good ask for Dr Brian boe if you use the portal to communicate you get answers right away no waiting on hold he responds the same day if not by next day very quick to respond and very good Dr he listens to his patients unlike most Dr nowadays the only reason any of you had bad experience is the way you chose to reach out portal is very very fast reply back from Dr himself would recommend to anyone
May 2024
Terrible service, I am a home care aid and my client has been rescheduled numerous times with the excuse that no one answers his door that they make attempts to come but that is a lie. both my client and his brother are elderly men who never leave the house they make no real effort to see patients ,and when they have someone call you back they seem bothered about the situation. They tell you to look into getting services from a different company. DONT bother trying to use this company for services your better off doing some research looking for a better service these people here are a waste of time
Really, really unprofessional operations. Everyone is out to lunch, all day. No follow-up or return calls. Members of management “hide” to avoid correcting failures in service provision and taking accountability. I don’t believe the ACTUAL professionals, the physicians, realize just how poor are the in-house operations because the company’s bottom line is being adversely impacted. Very unfortunate as the vulnerable market share that depends on concierge care and who pay for it through private insurance plans are being duped by MD at Home; it is NOT at home.
Their service is very very good ask for Dr Brian boe if you use the portal to communicate you get answers right away no waiting on hold he responds the same day if not by next day very quick to respond and very good Dr he listens to his patients unlike most Dr nowadays the only reason any of you had bad experience is the way you chose to reach out portal is very very fast reply back from Dr himself would recommend to anyone
Terrible service, I am a home care aid and my client has been rescheduled numerous times with the excuse that no one answers his door that they make attempts to come but that is a lie. both my client and his brother are elderly men who never leave the house they make no real effort to see patients ,and when they have someone call you back they seem bothered about the situation. They tell you to look into getting services from a different company. DONT bother trying to use this company for services your better off doing some research looking for a better service these people here are a waste of time