I initially left a 1 star review for Hair Club Chicago when I didn’t get the results I was seeking. I’m happy to say my experience has turned around — and that’s entirely thanks to Scott. He took the time to really listen to my concerns and went out of his way to make things right. I felt heard, respected, and supported, which made a big difference.
Scott was professional, patient, and genuinely cared about improving my experience. It’s clear he takes pride in what he does and in helping clients feel confident again. I appreciate the effort he put into making sure I walked away satisfied.
I walked into the Hair Club located on Michigan Ave in Chicago to just check it out. An hour later, I walked out with a two year contract costing 6K. Fast forward two years now and I have decided that it was the best 6K I ever spent. The 5-star experience begins as soon you enter the door. The receptionists are so inviting and the office manager Nicki really cares about your experience. My hair specialist, Tabatha, was so caring and professional. An amazing talent. My progress was tracked photographed during the two year period by Scott. My final review was so satisfying as we compared the photos take day one vs two years later. Very satisfied all... read full review
October 2024
I have nothing but the BEST to say about the Oakbrook Center location. Everyone there makes you feel like family there! Let's start with Faye whom has been the victim of one of my many pranks! Your order is here Faye! Then comes Joe making sure all my needs are met and the endless jokes from him and Chris. I COULD not imagine the center without either of them! ⁹And I cannot say Chris's name and not mention her endless deep candy dish! Then we have Tina whom I feel so comfortable with that she knows my deepest secrets! You tell your hairdresser everything, right? And the prestine haircuts I get from her and her back up for me when Tina is out boating, Denise!... read full review
Grateful for Scott’s help:
I initially left a 1 star review for Hair Club Chicago when I didn’t get the results I was seeking. I’m happy to say my experience has turned around — and that’s entirely thanks to Scott. He took the time to really listen to my concerns and went out of his way to make things right. I felt heard, respected, and supported, which made a big difference.
Scott was professional, patient, and genuinely cared about improving my experience. It’s clear he takes pride in what he does and in helping clients feel confident again. I appreciate the effort he put into making sure I walked away satisfied.
Things... read full review
I walked into the Hair Club located on Michigan Ave in Chicago to just check it out. An hour later, I walked out with a two year contract costing 6K. Fast forward two years now and I have decided that it was the best 6K I ever spent.
The 5-star experience begins as soon you enter the door. The receptionists are so inviting and the office manager Nicki really cares about your experience. My hair specialist, Tabatha, was so caring and professional. An amazing talent.
My progress was tracked photographed during the two year period by Scott. My final review was so satisfying as we compared the photos take day one vs two years later. Very satisfied all... read full review
I have nothing but the BEST to say about the Oakbrook Center location. Everyone there makes you feel like family there! Let's start with Faye whom has been the victim of one of my many pranks! Your order is here Faye! Then comes Joe making sure all my needs are met and the endless jokes from him and Chris. I COULD not imagine the center without either of them! ⁹And I cannot say Chris's name and not mention her endless deep candy dish! Then we have Tina whom I feel so comfortable with that she knows my deepest secrets! You tell your hairdresser everything, right? And the prestine haircuts I get from her and her back up for me when Tina is out boating, Denise!... read full review