Framework IT

Mar 2024

I have referred many small business clients to Framework for their hosted VOIP phone service. The service is very full-featured and it always saves money over legacy solutions. The clients love it!

Jan 2018

I will admit I was nervous about switching away from our telephone provider and to the VOIP system Framework was trying to convince me of. Porting phone lines over to another provider, only to find that the service and quality of connection you are receiving does not meet your standards, if a difficult decision to undo. I spent a lot of time researching, testing equipment, understanding the real costs, etc.

Dec 2017

I will admit I was nervous about switching away from our telephone provider and to the VOIP system Framework was trying to convince me of. Porting phone lines over to another provider, only to find that the service and quality of connection you are receiving does not meet your standards, if a difficult decision to undo. I spent a lot of time researching, testing equipment, understanding the real costs, etc. Framework has exceeded my expectations. From the sales person Adam, to Maggie managing the order, to Chris who came to install and support and Mark who has been supporting / customizing, everything has gone as well as can be expected. This is a big change, and changes are inevitable. They have literally worked overtime helping me implement all the features I asked for. I simply would not have had this level of flexibility with a traditional telephone provider. They have worked projects in their labs to help provide me the myriad of requests I had to make sure our phone system acted exactly as we wanted it to. I cannot say enough good things about the whole process. I definitely recommend Framework for all your IT needs, and in particular can provide personal experience with the VOIP product they sold me. Great job to the Framework Staff! Tom McCauley Operational Director, TOPS Veterinary Rehabilitation