Reviews for Fortineaux & Associates CPA's
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.5/5Fortineaux & Associates CPA's
11622 S Western Ave, Chicago
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We had the rudest experience, just calling in to see if we could make a tax appointment. The Mrs. was connected to the owner by a kind lady, and then he immediately asked if I was a marketing firm, and when I said no, he said, “well we don’t deal with those types of firms.” I said “ok..” Then he said he would transfer me back to the front desk to make an appointment. I asked about pricing, and he explained that he can’t give pricing and I may want to go somewhere else because it’s like the doctors who don’t give a price before treat you. I agree with his analogy, but sometimes tax firms do give ballpark rates, so I thought it was a fair question to kindly...read full review
We had the rudest experience, just calling in to see if we could make a tax appointment. The Mrs. was connected to the owner by a kind lady, and then he immediately asked if I was a marketing firm, and when I said no, he said, "well we don't deal with those types of firms." I said "ok.." Then he said he would transfer me back to the front desk to make an appointment. I asked about pricing, and he explained that he can't give pricing and I may want to go somewhere else because it's like the doctors who don't give a price before treat you. I agree with his analogy, but sometimes tax firms do give ballpark rates, so I thought it was a fair question to kindly ask. Then he rudely says, "do you wanna make appointment or not?" I told him I felt his tone was rude and I don't want to work with him and ended the call. I am absolutely shocked at how unprofessional and a service firm could be. You would think a kind and friendly discussion would be smart, people don't know what they're walking away from just by being nasty.
My family and I have been using this service for over 10 years...my children have grown up and they patronize here too!They are God fearing, Professional, loving & caring CPA(s). I love you guys! Thank you for your services!