Phone etiquette needs to be desperately put in place. You are the first point of contact.
May 2023
If your appt is 10:00 you'll be LUCKY if the doctor gets to you by 11:00. Also, hope you speak Spanish.
March 2023
Unprofessional and never ever knows how to book an appointment properly. They know most of their patients are older and should not be waiting hours after they have an appointment already scheduled. Lack of common sense and professionalism.
Phone etiquette needs to be desperately put in place. You are the first point of contact.
If your appt is 10:00 you'll be LUCKY if the doctor gets to you by 11:00. Also, hope you speak Spanish.
Unprofessional and never ever knows how to book an appointment properly. They know most of their patients are older and should not be waiting hours after they have an appointment already scheduled. Lack of common sense and professionalism.