I am always so very happy with Dr. Shelly Betman, MD. I have had the pleasure of having Dr. Betman as my Primary Doctor for many years, and I absolutely feel confident and comfortable with her. I love Dr. Betman, and I personally feel that the caring she gives me, is of utmost importance, and truly makes me feel that I am well taken care of in all my medical needs. My daughter, also feels the same way, and has been a patient of Dr. Betman's for some years. She is the best in my eyes!
Sep 2023
Dr. Betman was fine. She listened to what I had to say and was open to working through prescriptions/ solutions for my issues. Her office manager, however, is the absolute worst customer service representative I have ever encountered. She is not only rude in person, she also put in incorrect prescriptions for me and then when I continued to ask about preauthorization forms for insurance to lower the cost of my actual medications, she told me I was not a priorty and she would need to deal with patients who had more urgent health matters...it was a 2 page form she had to fill out online and it ended up taking her 3 weeks. I'm still waiting to get my prescriptions because...read full review
Sep 2023
Dr. Betman was fine. She listened to what I had to say and was open to working through prescriptions/ solutions for my issues. Her office manager, however, is the absolute worst customer service representative I have ever encountered. She is not only rude in person, she also put in incorrect prescriptions for me and then when I continued to ask about preauthorization forms for insurance to lower the cost of my actual medications, she told me I was not a priorty and she would need to deal with patients who had more urgent health matters...it was a 2 page form she had to fill out online and it ended up taking her 3 weeks. I'm still waiting to get my prescriptions because she entered information incorrectly, and they are charging me 4 times what the cost should be.The billing for my visits were also messed up and I truly think she has no idea what she is doing when it comes to insurance and billing. She is a menace to patients and should be terminated for not only the numerous errors in her work but also her attitude.
Google: 5/5
I am always so very happy with Dr. Shelly Betman, MD. I have had the pleasure of having Dr. Betman as my Primary Doctor for many years, and I absolutely feel confident and comfortable with her. I love Dr. Betman, and I personally feel that the caring she gives me, is of utmost importance, and truly
makes me feel that I am well taken care of in all my medical needs.
My daughter, also feels the same way, and has been a patient of Dr. Betman's for some years.
She is the best in my eyes!
Dr. Betman was fine. She listened to what I had to say and was open to working through prescriptions/ solutions for my issues. Her office manager, however, is the absolute worst customer service representative I have ever encountered. She is not only rude in person, she also put in incorrect prescriptions for me and then when I continued to ask about preauthorization forms for insurance to lower the cost of my actual medications, she told me I was not a priorty and she would need to deal with patients who had more urgent health matters...it was a 2 page form she had to fill out online and it ended up taking her 3 weeks. I'm still waiting to get my prescriptions because...read full review
Dr. Betman was fine. She listened to what I had to say and was open to working through prescriptions/ solutions for my issues. Her office manager, however, is the absolute worst customer service representative I have ever encountered. She is not only rude in person, she also put in incorrect prescriptions for me and then when I continued to ask about preauthorization forms for insurance to lower the cost of my actual medications, she told me I was not a priorty and she would need to deal with patients who had more urgent health matters...it was a 2 page form she had to fill out online and it ended up taking her 3 weeks. I'm still waiting to get my prescriptions because she entered information incorrectly, and they are charging me 4 times what the cost should be.The billing for my visits were also messed up and I truly think she has no idea what she is doing when it comes to insurance and billing. She is a menace to patients and should be terminated for not only the numerous errors in her work but also her attitude.