The attendant at the front desk and the female lab worker were polite. We initially felt welcomed by all the smiles. The middle aged white male technician was exceptionally rude and highly aggressive with my senior parent and me. First of all he was speaking so fast and I could tell that something was off with his approach. He explained the whole hearing process, that we have already researched on. After the hearing test, It was very clear that this male technician was making it seem like my parent had a really bad hearing problem, which was not true as it was mild to moderate loss. We were highly pressured to purchase headphones here. It was worse than... read full review
October 2024
I had surgery roughly one year ago, to repair a deviated septum and shrink sinus glands. After all this time, I would say my breathing and sleep are roughly the same or even slightly worse, but that doesn't bother me so much, since you hear this happens from time to time. Whenever I met with Dr. Friedman, I just always felt so rushed. It seems like he has appointments every 3 minutes, and didn't provide nearly enough time to handle questions I had. About 3 months after our surgery, I met him virtually, and he didn't even ask how I was doing, he immediately told me the next drug to take. Extremely frustrating. I would highly encourage you to look elsewhere... read full review
September 2024
I really wanted to like this place and I did, at first. But I ended up transferring both myself and my son's care from Chicago ENT to Rush, where we both have had much better care. Dr. Friedman is very kind and friendly, but that's about the only good thing I can say about this place. The waits are insane to see him (they're always running very behind), and I ultimately lost faith in his recommendations. After putting me on multiple rounds of intense antibiotics that gave me awful side effects to try to clear a sinus infection, he ended up recommending a major surgery for me to "fix" a prior surgery I'd had. That didn't seem right to... read full review
The attendant at the front desk and the female lab worker were polite. We initially felt welcomed by all the smiles. The middle aged white male technician was exceptionally rude and highly aggressive with my senior parent and me. First of all he was speaking so fast and I could tell that something was off with his approach.
He explained the whole hearing process, that we have already researched on. After the hearing test, It was very clear that this male technician was making it seem like my parent had a really bad hearing problem, which was not true as it was mild to moderate loss.
We were highly pressured to purchase headphones here. It was worse than... read full review
I had surgery roughly one year ago, to repair a deviated septum and shrink sinus glands. After all this time, I would say my breathing and sleep are roughly the same or even slightly worse, but that doesn't bother me so much, since you hear this happens from time to time. Whenever I met with Dr. Friedman, I just always felt so rushed. It seems like he has appointments every 3 minutes, and didn't provide nearly enough time to handle questions I had. About 3 months after our surgery, I met him virtually, and he didn't even ask how I was doing, he immediately told me the next drug to take. Extremely frustrating. I would highly encourage you to look elsewhere... read full review
I really wanted to like this place and I did, at first. But I ended up transferring both myself and my son's care from Chicago ENT to Rush, where we both have had much better care. Dr. Friedman is very kind and friendly, but that's about the only good thing I can say about this place. The waits are insane to see him (they're always running very behind), and I ultimately lost faith in his recommendations. After putting me on multiple rounds of intense antibiotics that gave me awful side effects to try to clear a sinus infection, he ended up recommending a major surgery for me to "fix" a prior surgery I'd had. That didn't seem right to... read full review