Bluemercury

Nov 2023

Hello, my experience was pretty bad today, I went in needing to buy some facial oil. After asking for help, I had to wait more than 10 minutes before my request was considered; then, it was impossible for the advisor to find the requested product in stock, so I asked her for help to direct me towards another product (I love discovering new skincare things :) ) ... impossible for her to advise me on alternatives... I am happy I saved money, but I still needed a facial oil...

May 2023

Absolutely worst staff. I came into the store looking to buy the living proof hairspray and walked over to the section to grab it and checkout. It was sold out so I asked a sales associate if they had anymore. She said they didn't; I ask her what would be a similar product and she didn't know so asked a coworker and then proceeds to leave me with the coworker and scroll around on her phone. Her coworker replies that she wouldn't know cause she's never used the living proof version and then just walks away from me! Both ladies are now just hunched over on the counters scrolling on their phones. Head to Sephora or Nordstrom for products and superior customer service experience.

Feb 2023

★☆☆☆☆"Bluemercury" by its namesake alone is giving into false advertising & misinformation a.k.a. "fake news"! Everyone knows that mercury is "Gray" - as indicated in the liquid metal element which is ALWAYS "Gray". Now to mention my 2nd fatalistic point & as seen by all Earthlings we can clearly state that even the well-known speedy planet body within our very own solar system: is definitively also coloured "Gray". I rest my case for ratings sake, but expect a class-action lawsuit coming to a courtroom near you "Bluemercury".