American Nail Spa

American Nail Spa is a popular local salon that has been providing nail services to the community for over 7 years. The salon is known for its friendly staff, clean and relaxing environment, and reasonable pricing. Customers generally have positive experiences at American Nail Spa, with many praising the staff's efficiency and the salon's use of modern payment options like Apple Pay. The salon is often busy, so making appointments in advance is recommended. However, one customer had a disappointing visit, where a nail technician repeatedly cut their fingers while filing their nails. The customer felt the technician was not gentle or attentive enough, and when they requested a discount due to the multiple cuts, the receptionist was reluctant to offer a satisfactory compensation. This led to a heated exchange, and the customer left feeling frustrated and unlikely to return. Overall, American Nail Spa seems to provide a good standard of service, with the majority of customers enjoying their visits. The salon's reputation for cleanliness, convenience, and reasonable prices appears to be well-deserved. However, the isolated incident of poor service and lack of proper customer service resolution highlights the importance of consistent quality and customer care in the nail salon industry.