“Re 5-6-2024 Water Damage in Condo from Unit above; Dishwasher Sprung Major Leak State Farm sent PUROCLEAN of BARTLETT to our condo the following day at 7:30am and they were prompt, professional, extremely courteous, and explained everything they needed to do. They checked daily on the status and updated us of what follows. Julian V. & Dustin were the team members who did the water mitigation work for a whole week and both were a delight. The Reconstruction Manager came by to assess what needed to be painted and repaired. We were the Liability Claimants on above unit owner's Policy and that hang-up with State Farm took until July 11, 2024 before we got our check. All people who own condos should READ their Dec & Bylaws, most importantly, the IL Condo Property Act, if you want to get a claim COVERED where the insurance company can't wiggle out. It works. Awaiting Puroclean to advise of painters' availability now. NOTE: same unit owner water damaged our unit a 2nd time on 6-27-2024 in Laundry Room & Furnace Room, apart from Dishwasher flood and ignored our letter for $787 reimbursement as quoted to fix by Puroclean. Frankly, I'd never advise anyone to buy a condo. A townhouse is better, but a single-family is best if your roommate or "other half" is "handy". Looks like we will be stuck paying for this out of pocket.“
“I am a Production manager for a General Contractor and we used carpet wiser to mitigate a home after a major leak, they were very easy to work with and responded very quickly due to the severity of the situation. I will 100% recommend they to anybody I know who needs this type of work done, and will be keeping their number for any future projects.“
“It was a great experience working with Pro Reconstruction Experts. Very Professional and very clean work. They were here to help me out with a tragedy a broken pipe. Water was all over the basement and they completed mitigation and made sure everything was dry and sanitized. Excellent job on the Reconstruction. I highly recommend them. 10/10 company and services.“
“Jonas and Brandon came out and cleaned the carpet in our office. We were amazed at how well it turned out! They are a great company to work with, very thorough and detailed. Highly recommended!“
“BAC responded immediately to our request for service after our business suffered water infiltration during severe storms. Pete Thomson also worked to ensure minimum disruption to our ongoing office activities while the remediation was completed. Highly recommended.“
“I can’t say enough amazing things about 2nd City Restoration!! Very professional, top notch workmanship, and very fair prices. I was in a huge pinch, they were very busy, and they still made it out the same day because they knew it was important. I would recommend them to all my friends, and family. They truly care about their clients, and will go above, and beyond.“
“Installed DaVinci shake roof. Fast response, work done safely, quickly and clean-up. Coordinated with insurance. Quick response to follow-up in-process questions and advice.Exceeded expectations, since I could compare with roof replaced and repaired before with other groups. Highly recommend.“
“Fiberking never fails to do an excellent job at our facility, we've used them several times and will continue to do so in the future.“
“Master clean just finished my carpet cleaning and I am so thrilled with how it turned out! It smells so great and really brightened up my home. I really recommend Matthew! Please give them a call for your cleaning needs. I scheduled a duct cleaning for next month. Thank you Matthew!“
“Nu-Gen sets the bar for a positive work environment and a team of professionals that take pride in their work. They provide endless cleaning services and when it comes to restoration they come 2nd to no one!“
“The free onsite evaluation really helped us navigate the disaster and take some of the stress off our shoulders. The team was very friendly and helped assist in all odor removal, board-up services, and air filtration. They exceeded our expectations for restoring our kitchen after a small fire. We could not be happier!“
“His team was highly professional and were able to bring the vision that we had for our post-flood home to life.“
“This company is a great example of the saying: "Deliver even more than you promise." Everything was explained very clearly. They were punctual, clean and very easy to work with. The project came out great and Adrian was quite professional, very nice and super helpful.“
“Working with flood repair services in Roselle was highly efficient and offered an immediate quote after being readily available to go evaluate my kitchen which required a good amount of work. They was very through-all in explaining how the job work would be done, and externally detail oriented and readily available at a moment notice. I highly recommend them.“
“I had a flooded basement after a storm and didn't know what to do. I called ProDry Restoration and they were at my house the same day. They worked hard to remove the water and clean up the mess, and their team was very friendly and helpful. The results were amazing and I couldn't be more pleased. I highly recommend them to anyone for water restoration services.“
“I am elated when I found out about the company LBR! Tom is amazing! His communication is professional and he has an excellent response time. Tom is friendly. He actually helps you with humorous conversations especially in your hard times. ❤I needed it when I had an apartment fire. Tom inspected my apartment. He told me everything he needed to do. Him and his crewmates were professional, quick, thorough and friendly. They completed the work when expected, and the amount of the repairs was reasonable priced. I highly recommend Tom's company for construction and restoration.Service: Fire damage cleanup & repair“
“The guys at Cera Restoration were some of the best contractors I've used. They were friendly, professional, and performed what we expected to take 2.5 months in only one month. I would highly recommend them for anybody who may be considering using Cera.Service: Water damage-related cleanup & repair“
“Working with Jon and his team was an absolute pleasure! They went above and beyond to help me with the water damage in my home. They made me feel comfortable throughout the entire process. From the start, the team came in with such consideration for me and my property. I was assisted with the insurance/mitigation process, had great attention to detail, consistently checked in to monitor the drying progress to make sure we were ready for the restoration stage, and was very respectful & trustworthy.“
“They are super knowledgeable about getting you back in your home or business. They don't let the insurance company's push you around. They work for you and do amazing work.“
“Terry and John both helped us get back into our home after a fire. The final piece was refinishing our garage floor and it looks beautiful. I will call them again to help with other home remodeling projects.Service: Repair flooring“
“Our basement was flooded due to a water line break. This occured in the early morning of Saturday of Memorial Day weekend. I called ServiceMaster before 7AM and they had a crew of 4 at our house within 90 minutes. The carpeting and pad in the basement were ruined and the crew got to work removing water and taking up the carpet and pad. They assessed damage to the walls, too, and have taking the necessary steps to open everything up to allow it to dry. They work directly with our insurance company and the crew could not be nicer or more efficient. I cannot recommend their service enough...an awful way to start a holiday weekend has been made tolerable due to their commitment, efficiency and professionalism.“
“Hired to fix roof damage from squirrels. They were on time, friendly and did a great job.“
“1st Home handled everything for my roof and siding, from start to finish. They did an outstanding job. Our rep Kevin was very personable. Give him a call at 847-313-1619.“
“**** was a very professional person. He knew what to do to pacify my landlord maintenance guy. **** also went out of his way to help me move more things out of his way. He was a gentleman and was going to put the stuff back but I told him it was ok that I could do it when the carpet was dry. When vacuuming the dog hairs that came up in the shampooing process, he saw crumbs on my couch and just vacuumed them up. Thanks ****, you made my day. “
“I could not have asked for more from the people helping my 81 year old dad mitigate after his house fire. I live over 500 miles away from my dad, yet the distance was not a barrier in working with everyone helping my dad. They treated him with patience & dignity, and kept me informed as well. We thank God for them.“
“The team at Colibri Construction did an excellent job in a timely, organized and professional manner. We worked with them to add a railing to our stone stairs. They did beautiful work and I highly recommend them.“