Damage Restoration in Waterloo

“I recently had the pleasure of using Servpro of Black Hawk County for carpet cleaning in my home, and I couldn't be more satisfied with the results. From start to finish, their service was top-notch.<br>What impressed me most:<br><br>Quick Scheduling: They were able to fit me in relatively quickly, which was a huge plus given my busy schedule.<br><br>Fantastic Job: The quality of their carpet cleaning was exceptional. My carpets look refreshed and feel incredibly clean underfoot.<br><br>Professional Service: The team was courteous, efficient, and clearly knew what they were doing.<br><br>Attention to Detail: They took care to address all areas thoroughly, leaving no spot untouched.<br><br>Timely Completion: The job was done in a timely manner without sacrificing quality.<br><br>If you're in need of carpet cleaning services, I highly recommend giving Servpro a call. They've certainly earned my trust and future business. Thank you, Servpro!“

“We had a 9-liter dialysis liquid spill in our bedroom during the night- which we discovered in the morning. We had to leave for a doctor's appointment soon. I called Harris Cleaning. Amazingly about 20 minutes later they were at our door. I explained what had happened and that we had to leave soon. They figured out how they could do what needed to be done. And we left. When we returned the carpet had been thoroughly cleaned, and furniture was up on blocks. We were so grateful. It took some days to completely dry, but there was no odor. Now, 5 days later, the carpet is perfect. They called to follow up with us. The staff was very professional, the job was well done, and we are very appreciative of the unofficial senior citizen/emergency discount they gave us. We have used Harris in the past and would always recommend their service.“

“Customer service was great . steve answerd all my questions and made me feel like he was in it with me and really cared.“

“This is a revised review, because my original 3-star review caught the attention of the manager, who “wanted to make it right”. I am now comfortable changing this to 5-stars, because, indeed, Gage took care of us. I won’t go into details, but you need to know this company wants satisfied customers. We are very happy with the resolution and would recommend them.The previous review:The cleaning was thorough and the guys were friendly. The team was on time. They closed up all the vents after the cleaning, so all was secure again. They dislodged tons of stuff from the drier vent. Overall we were happy with the job.The problem(s) during duct cleaning, for which we have since been compensated:We had to ask them to put booties on when they arrived (it was a sloppy day), they chipped a corner of drywall in the kitchen, they forgot to turn the furnace back on so it got cold in the house before we realized it, and when I went to change the furnace filter after they were gone, the area was filled with debris that had to be pulled out by hand. We had also scheduled a primary bedroom carpet cleaning, but when they got here they said they didn’t have time to do that. We would use them again, and now know what to look for before they leave.“

“Service was above and beyond expectations and Patrick was AWESOME! Price was very reasonable. Finished my basement in about an hour. Would highly recommend!“