“Royce went above and beyond. My water heater got tripped over the weekend and Royce was out Monday afternoon. He explained what happened and what I can do in the future to avoid a service charge for a simple fix. He then asked me if I had any other concerns. I told him my bathroom leaks into my basement. He throughly examined and explained why that was happening. He then gave me options of remodeling the bathroom, and gave me tips how I could replace my toilet on my own. A wonderful being, and not a greedy one.
His manager Derrek followed up with reasonable payment plans and low interest rates. Derrek even knocked almost $200 off the remodel cost since his crew needed work.
All and all, the company lives up to their name.“
“Very polite and friendly installers. Gave good information at the end and left things looking better than when they arrived“
“Very Happy with the service provided. Dayton worked with my son to get the process started since I was not able too. Love my new air conditioner it has already made a difference in cooling my home. Thank you.“
“The staff at Chas W Goering was amazing. They fixed my ac in a timely manner. Every time I called they were very friendly and helpful in answering any questions I had (even when I called after hours). Thank you so much!“
“We've lived in Des Moines for 20 years, and we FINALLY found a great plumbing company that we can trust! Darrell came out and replaced a kitchen faucet for us. He was on time, friendly, professional, and fast. Also, the price charged was extremely fair. It was a fraction of what another local company quoted us. Thank you for doing such a great job, you have definitely earned our business!“