About Benjamin Franklin Plumbing of Eastern Iowa
Benjamin Franklin Plumbing of Eastern Iowa is a reliable and professional plumbing company serving the Cedar Rapids, Iowa City, Waterloo, Davenport, and surrounding areas. They offer 24/7 emergency services and guarantee punctuality, cleanliness, and respect to all customers. Their plumbers are knowledgeable, professional, and courteous, taking the time to answer questions and provide updates throughout the process. Top-notch customer service is evident in their commitment to correcting previous mistakes and providing fair pricing. With a reputation for prompt and efficient service, Benjamin Franklin Plumbing is a trusted choice for all plumbing needs. Customers praise the excellent service provided by the company's plumbers. Mr. Hussin was very professional and friendly when fixing a leaky kitchen faucet, arriving the same morning and completing the repair in less than an hour. Hunter and Nazibu arrived early and worked efficiently on urgent repairs, being courteous and knowledgeable while completing the job in a few hours on the same day. Roger was also praised for his politeness, professionalism, and ability to diagnose and fix issues promptly, always arriving on time and answering questions clearly. Overall, the team consistently provides quick, courteous, and professional service, making Benjamin Franklin Plumbing a trusted choice for plumbing needs.
Hunter and his co-worker came out to unclog a drain pipe that was in the wall. They said they could not get the feed around a corner in the pipe, so they would have to cut a hole in the wall and cut the pipe off and then proceed. They cut it off and showed us the inside of it. The pipe was completely clogged except for a hole the size of a pencil. They installed new piping and cleaned up. Hunter and his co-worker were friendly and professional and did a fantastic job considering the tight space they had to work in, but the price ($1750) I think was a little overboard.
I was super impressed with this company. The manager, Trey came to give me a free estimate and was really helpful. When it came time for my appointment Hunter and his team helped me. He listened to my concerns, confirmed Trey’s initial findings and remedied the problem so quick. I was grateful he gave me tips to avoid having to call them back in the future. I would absolutely recommend again.
On time and did the job quick and was friendly. Explained everything in detail. would use them again