Real Estate near Ames

“So, I’m not a renter yet, but I am looking at Triplett for a sublet. I have to admit all the poor reviews here are making me very nervous. I’ve always been a good renter and have a decent income, so hopefully there will be no issues. I have to move in from out of state in a bit of a hurry, and can’t find anything else so short notice. The woman who answered the office phone was VERY vague or dismissive about questions regarding property insurance/ renters insurance and future maintenance issues. I’m looking at a house to sublet and just wanted to know what the procedure was for potential issues like plumbing repairs, potential storm damage, broken heat, etc. She literally would not be clear on who deals with these issues. It’s a cute house though and affordable while I save up to buy my own home! I see that Triplett has often responded to these reviews (although a bit unprofessionally and sarcastically), and I’m hoping that someone there can assure me that IF something should break, it will be fixed in a timely manner. Other than that, I’ve yet to rent from them, so I couldn’t tell you what they are like! I will update my review once I have more experience with them. Update: so far they have been very helpful in guiding me to a sublease agreement. I haven’t had any issues over the phone with them.Update: the small house I rented is cute but has not been well maintained, more likely due to owner negligence than Triplett themselves. So far, I still have pending maintenance requests, but Triplett is working through them. So far, the front office has been courteous and the “rudeness “ people speak of seems more like an overworked and burned out staff. They have been patient and nice to me so far!Update 1 year later: Triplett has done a great job responding to any maintenance requests and have even done some great cosmetic work and regravelled my driveway without my even requesting it. I’ve never had an unpleasant experience when calling them. They’ve never been rude, so I don’t know where the other commenters are coming from with this. Is it the best house? No. But I like it and it’s been good as a rental. I did clean it really good when I moved in and it’s been homey ever since.“

“I came from a small town and because I am getting older. I know that in my later years I will eventually need family help. I will need my family members to take care of me with doctor appointments and other things that I don't realize at this time.So I made the decision to move to Ames where it will be easier for them. I now have a support system in place. Kris Gardner RE/MAX my realtor was kind, informative, very easy to work with, very helpful and patient with me. I would recommend her to everybody. I had a list of what I wanted in a home and I shared this Kris. This gave her a good idea of what I wanted her to look for me in a home. I want to personally thank you Kris for your help, her kindness and support. It was a scary time for me and Kris made it easy. I have a beautiful home and everything I wanted in a home. Again thank you Kris and your real estate team. Mary Lou W.“