Reviews for Roto-Rooter Plumbing & Water Cleanup
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.9/5
BBB: No Rating
Roto-Rooter Plumbing & Water Cleanup
2106 Lauwiliwili St Ste 101J, Kapolei
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The bad news: We had another evening, emergency plumbing issue. It's an old house.The good news: Yet another great experience with Roto-Rooter! Dispatch sent out David this time, and we couldn't have asked for a more thorough, honest, and personable technician. Once the problem was diagnosed, he clearly explained what needed to be done and gave us a reasonable estimate for service. He talked us through each step and was careful with our old plumbing. Also, it was great chatting with this really nice young man! In the end, no high pressure add-on charges, no surprise fees, and no shock when given the final balance for services like the what we've experienced with another...read full review
The technician was on time and gave us a pre-call He was very personable and explained everything to me. He tried a number of different avenues as fast as where the toilet was stuck. He was able to figure out where it was plugged up . Had he not taken the initiate we would have lost another day. This is not my first experience using Roto Rooter and I can honestly say that on both occasions they performed admirably. He was very professional and for plumbing I will never use any other company. One call does it all. You will not be disappointed
New home owner, I called Roto-Rooter to get a quote on a plumbing issue. Pita Hiko was dispatched to my home within 2 hours. Customer service was excellent and efficient on the phone. Pita was extremely professional and had outstanding knowledge of the situation. He took the time to explain things to me as he went through the assessment. He stayed until he was sure of his assessment. He was extremely personable, helpful, and diligent. Great service overall and definitely a trustworthy company.