“Customer support is always very responsive. Joshua Jonas, my technician is very thorough and always show up on time.“
“Arete Pest Control, is a very good and respectful company. I had the opportunity of having technician, Kirk, to service my home. He was on time, very knowledgeable, and extremely thorough with applying the chemicals in my home and around the perimeter of my entire home. The service was excellent. I highly recommend this company if you’re looking for a maintenance plan of a pest control for your home, oh, and ask for Kirk. TY.“
“7/25/24 Update: I've had to reach out twice since my last update because my lawn keeps getting skipped for service.
04/03/24 Update:
Josh Lykins (Branch Manager) stopped by apologizing for the headache we've been experiencing and reassured me we'd be refunded for no service. He then had our yard treated the very next day which I so appreciated! Even the technician text me telling me he was there and apologized for the confusion as well. I revised my review because I'm a reasonable person and customer in giving them an opportunity to turn my frown upside down. Just looking forward to them holding up to their word in resolving our issues. So far, I'm pleased with finally getting through to someone who cares about the customer experience.
3/31/24 How lucky for those of you who've had 5 star experiences with this company because if I could leave none, I absolutely would. You see , my neighbor and I signed up the same day a few months ago and they continually show up and treat my neighbors yard and not ours. We live RIGHT BESIDE EACH OTHER! I called and text the sales guy David and got nowhere and even called the office speaking to Chris the "Operations Manager" and still no further communication or follow up and still NO SERVICE. This is how you treat brand new customers? Beyond ridiculous that a customer has to call and call and text and call begging for service they paid for. I can't wait to get my money back and find a dependable company that I don't have to chase for service!“
“Excellent service, timely, professional, good customer service, and this has allowed us to enjoy our yard immensely…. It’s been a pleasure to enjoy the full summer outside in the beautiful weather! Thanks very much TruGreen (Antwoine)“
“Davis was extremely professional. He was on time and explained what he was process thoroughly to my elderly dad. He sealed all access points into the home that rodents had been using to enter. He also set traps. We have not seen any more signs of the mouse and found a dead mouse 3 days later in the crawl space from traps he set. I would definitely recommend their services! 10 out of 10!“
“Report showed a picture of the side on my house and stated "concerning conditions". No explanation given; yet property notes state there is no visible exterior termite activity???“
“Had a bat lost in the house and Attic Kings were able to find it and catch it in less than 5 mins. Thank you!“