“I had hardly a wait. The staff and opthamolgist gave clear instructions, and answered my questions.“
“This is one of those times I review a business as I sit in their parking lot because I simply don’t want to forget.I called ahead to ask if they do eyeglass frame repair on frames I purchased from them in 2013. They said yes and gave me the address of their location (here) that is open Mondays. (Their East Cobb location is not open Mondays.)I showed up very soon after they opened. I recognized Dr. Patel even though it had been over ten years. I explained the two things wrong with my glasses. A member of her team at the front desk examined them and agreed they could be repaired easily.In fewer than 15 minutes, someone walked to the lobby with the repaired glasses. Amazing!In this day and age when so much comes extra, when businesses are squeezed to nickel and dime their customers to make ends meet, I genuinely expected to be charged for this repair. Blazingly fast service and no pressure to buy anything even though it had been over ten years since they made a penny off me?I’m going to make a point to come back when I get my vision prescription renewed in a week. I hope that if you’re reading this review it means you’re checking them out. Have confidence in visiting them and trusting them to do right by you.I’m no one special. Not a VIP. But even after so long, they happily repaired my eyeglasses restoring my ability to get work done with my vision “restored” so to speak.If you do visit them, mention this review to help reinforce positive rewards for friendly service. :-)“
Eyewear And Opticians
Eyewear And Opticians
Eyewear And Opticians
“My son got something in his eye at school. He tried to flush it out and the school nurse tried as well. Nothing worked and his eye was swollen, red and tearing. I called Hester Eye Associates and they were able to work my son in within the hour of me calling. Everyone was extremely nice and professional. The doctor was able to get the foreign body out of his eye and that gave instant relief to my son. I am so happy I called and very satisfied with the service provided.“