Merit Carpet One of Evans

Feb 2024

The experience with Merit Carpet One from the beginning to the end was exceptional. Beginning from Isaiah (salesperson) to the Duck Dynasty installation crew (Chris and Jason).Isaiah was less about trying to make the sale and instead trying to find the solution that was best for my situation in the most cost effective and competitive way possible. Measured accurately and a professional. He kept me informed throughout the process with updates and always on the ball.The Duck Dynasty installation crew treated the project like it was their own. They spent the time to do it right and not rush thru areas that needed to be done right. Showed up on time, detailed and always helpful....read full review

Feb 2021

Kristin was extremely helpful picking out a beautiful tile at a great price. When the tile arrived, we realized the tile color was influenced by surroundings and would not work in our kitchen. The supplier was less than helpful at arranging a swap for another color. Kristin understood our dilemma, and arranged an even better price for our new color. Yes....we bought two separate colors, and were unable to use our original choice. However, I stuck with Merritt because of how they handled the situation. They did not cause the problem, but were sympathetic to our problems. How Kristin handled the situation made the difference. Very satisfied. And."..the unusable tile matched...read full review

Feb 2021

Kristen McNair is the epitome of a perfect design consultant. She was absolutely awesome to work with. Kristen was extremely helpful, friendly and very patient with my sister and I while we remodeled our mother's 60+ year old kitchen. We came into the Evans location to look for backsplash along with our samples of the new cabinet finish and the countertops that we ordered. We picked a backsplash. Kristen came to our home to ensure that we ordered the exact amount of backsplash conducive to complete the installation as well as making sure that the tile selection would compliment the period of the house. Kristen stayed in contact with us on how the other components of the...read full review