“We love Big Creek! We been taking our dogs and cats for almost 10 years. We moved further away and still drive 30 minutes to and from. The staff is always very welcoming, thoughtful and loving to our furbabies! Can not speak highly enough about Dr. Estes & Pollard and Dr. Prem has been the perfect addition.“
“There was a mixup processing my dog’s heart worm test. I called customer service for help and the rep researched the issue. She apologized profusely saying she was embarrassed over the mishandling of the heart worm culture and sent several coupons including a coupon for a free retest and vowed to communicate the problem with field management. It was refreshing to interact with a company that takes ownership of mistakes. All companies have mishaps from time to time. How a company responds to a complaint separates the great companies from the good ones. Unfortunately I didn’t get her name but she earned an A plus.“
“As a new resident of Cumming, we needed a spot to take our furry member of the family in for some dental work. The level of happiness and professionalism, both on the phone and in office, is unmatched! The care that was taken for our kitty, The work that was done, and the follow up care was just phenomenal. We will 100% be back and recommend to everyone we talk to.
10/10 recommend!“
“Update: My dog had a patellar regroove + CCL repair in March, and she is going to the second surgery at the beginning of May. We couldn't feel more pleased to be with Dr. Jay and the team. She is improving daily on the leg that had the surgery, and I could not be more grateful to go to this veterinarian hospital. It is a small hospital where animals' lives matter. Someone that I trust and won't charge me a fortune. They are careful, compassionate, honest, and professional.***Dr Jay and the team are being super careful with my baby girl Hannah. She is a super anxious and protective dog, and they really know how to deal with her. They are very attentive and take time to answer all my questions. We can see that Dr. Jay loves what he does, and this makes all the difference.“
“I really do like this Animal hospital. Everyone is so kind and caring. I’m not gonna move from this place.“
“This facility provides the absolute best care for your pets. I had an issue with my puppy recently on a Wednesday when the office was closed and got a call back immediately. I’ve honestly never had a doctor care so much about my pet’s wellbeing like Dr. Reddy. He is so kind!“
“Dr. McGruder is amazing! We have been taking our animals to see him for 20 years. We recently started raising some chickens and he has been able to help with them too!“
“Was in Georgia from Florida for a few weeks, and my dog needed her anal glands cleaned. They took my dog in and didn't have to charge me a visit fee, just a fee for the cleaning. Which is awesome they were very friendly the two gals at the front desk. And showed my dog a lot of love. As well as they were very quick and efficient . Definitely recommend this place.“
“Great experience with my girl Sophie, getting a check up and shots here. They were friendly, made suggestions that were helpful and the visit was fairly quick. Clean office and cute animal artwork also. Definitely recommended for routine appts!“
“They barely knew me or my pup, but they loved on her as tho they’d known her for a lifetime. If I ever have the beautiful opportunity to meet another soulmate dog, I will bring her to only here. Thank you for caring for London & checking on me…. Means more to me than I could ever convey.“
“Dr Dane spent a good amount of time with me explaining what my dog was going through and how we are going to help her. I really appreciated that.“
“Very clean and convenient facility. Kind, compassionate, and accommodating staff. Wonderful addition to our community. Thank you for the kindness and care you have shown to our family!“
“The best veterinarian and boarding !! My little Duke gets treated with so much love and kindness.“
“My dog was so sick and they tried to help her but she passed away with me at home. I just wish the Vet that helped us would have called me to say something, Anything. The care was very good but as a nurse I understand empathy“
“Dr. McGruder is the BEST! He is so patient with our rowdy dogs! We’ve been his customer for almost 40 years!“
“Dr. Wood and the staff are amazing! Highly knowledgeable, practical and compassionate care from the entire team. Costs were on par with what I’d expect for the services provided including: evaluation, injections, imaging, meds. Would highly recommend, especially if your pet becomes very ill. Thanks again to the team at Forsyth Animal Hospital!“