Appliance Repair in Cartersville

“Without a doubt - if you use tankless hot water heaters, and have any issues whatsoever, you call Blossman gas and appliance! 100% !!!! Here’s the backstory…..We had been without hot water for almost 12 days - error code 61 - fan issues . The plumbing company was at it about six hours - on phone from get go with tech support - determined they needed to replace a fan kit. Replaced the fan kit which then created a new error code 65. They left and we are still waiting on more parts…. Waiting and waiting. Today they said I should call Rinnai directly since I actually owned 3 units and maybe “I’d” get a better response? (BIG RED FLAG!). So Today I called Rinnai asking to refer me to someone actually “factory” trained on their systems. (After all, I wouldn’t let just any mechanic work on my BMW - I would want them factory trained! ). Gave me a couple names - recognized Blossman as our Gas company, and called them to set an appt. 15 minutes later, I got a call from Matt who is one of their key (and factory trained techs). I walked him through the scenario, sent him the part numbers that had been ordered or tried, sent him pictures etc. .Blossman support originally said they were pretty backed up that it might be early next week, and at this point, I was willing to wait another four or five days if I had to. Bottom line is at 5 o’clock tonight. He called me and walked in my door. Took the cover off and in about five minutes, discovered a wire that had never been plugged back in….. we had hot water instantly! He knows his way around the Rinnai System…..we are back up and running! Blossman already has my Gas business, and they will now have my service business going forward on all three of my Rinnai tankless heaters and my other Gas related appliances. Customer service and response is of key importance , and Matt and Blossman delivered in a big way! THANK YOU!!“

“Mr. Peak is my go to guy for appliance repair, I highly recommend him. He is knowledgeable, prices are fair and super nice.“