LA Fitness

LA Fitness offers an outstanding value with a wide range of amenities, including state-of-the-art equipment, basketball, group fitness classes, pool, saunas, Kids Klub, and personal training. While the gym itself is nice, some customers have had mixed experiences with the customer service. The front desk staff is generally friendly and helpful, and the manager, Ken Alexander, is described as awesome and makes customers feel welcomed. However, the equipment in the exercise room is reported to be outdated compared to other locations, and there can be a lack of certain weights for classes. Overall, LA Fitness provides a good gym experience, with a few areas for improvement.