Urgent Care in Yulee

“I came in for a wrist injury and all of the staff treated me with quick and kind care. My nurse, Laura, and Dr. Rios were especially good and helped me to a full recovery.“

“I am not a huge reviewer but today I called to enquire about either confirming an appointment or making an appointment as I was completely confused with my insurance Plan PCP and the my insurance company’s policy specifications and MS. Lucinda who thank God answered the phone promptly with the patience of a Saint.

Lucinda listened to each and every single concern I had, reassured me that my next appointment tomorrow although at the Callahan location ( heartbreaking as. I really loved this location the most, due to the top of the line treatment I’ve received over the years) she made sure I was at ease and assured me that my update the Callahan office required of me updating the PCP through my insurance last Friday has showed through on her end and even gave me a tip on what to bring to ensure that my appointment goes through without a hitch tomorrow.

Lucinda is not your typical Office Manager/Receptionist she goes way above and beyond what’s expected and does so with the upmost grace , patience and the upmost respect of each of her patients concerns and doesn’t make us feel like we are being rushed or a burden.

Thank you so much Ms. Lucinda! I’m sending this to your upper management in UFHEALTH. The corporate leadership will be happy to hear from their patients and the leadership and potential you have to move up and I pray that you can get that promotion you so deserve. You truly are a star ⭐️“