Temple Terrace Dental: Geist Eric DDS

Oct 2023

. My husband has partial hearing so I always attend his medical and dental appointments in order to determine the actions and cost of the services he has requested. I was received with hostility and told that it was not customary for them to allow anyone else to be present when they were conducting an interview with the patient. I will admit that his partials turned out really well, however, i had just taken him to another dentist where he had received gum, disease, treatment, and a good cleaning. I explained to her that he had just had his cleaning, but she refused to accept him as a patient unless the cleaning was performed. They are very firm on making sure that they give services you do not ask for. Obviously they are doing very well and they don't need to be concerned about a few complaining, patients.

Sep 2023

I've been going to this dental practice for 10 years out of convenience since it's very close to my job. It's an average dental experience. However, an annoying aspect is appointments always run behind. There is high turnover with dentists, hygienists, and other staff. The employees don't seem super happy. I've not had any rude encounters that others have shared in their experiences. But it just seems people are there for their check and don't enjoy it. The one dental assistant (Elaine) I like has been there for many years. She's hard to get an appt with. Plus, she runs very behind. She seems very stressed out and doesn't have help oftentimes. However, she is so patient, funny, and very through with her exams. A few times I had another hygienist and they aren't even as close in their attention to detail. Very superficial exam and cleaning. The clinic doesn't have a lot of options for appts if you need to switch if something arises. I try to lock in my two appts per year and let them be because then you're pushed out for many months if you need to change. I also don't like how the hygienist pushes the beaded antibiotics in my gum line if there is a small space. I decline them most times and even the dentist has told her I don't need them. You need to make your appt for early in the morning or later in the afternoon to avoid a longer wait time.