Red Carpet Air Conditioning and Heating Services

Sep 2023

The biggest mistake I made was to allow them to install my air conditioning system, I have not gone 3 months without a problem since they installed it on October 10, 2018. Every time they would come in they would give me a different story. Stay away from this company and learn from my MISTAKE.

Jun 2023

Hi! You guys raped us on costs 5 years ago for a new system and all new ductwork and then conveniently "weren't in business" to perform our system checks as written on the accepted quote. We'd accepted that you were shady dirtbags but didn't know the extent until today. The surge protectors I was talked into purchasing on the only service call we received (another $400) weren't even hooked up correctly so our start capacitor failed before the 'protection' did. The other one installed on the handler is completely unnecessary. We paid over 14K for new 4 ton system and duct work and have been told 10K would have been expensive, so thanks for that. I had 2 techs practically live in my house, 8-10 hours a day for an entire week. I wouldn't have complained if the work was excellent or worth the money but every day you keep proving you were not. We're still paying one of the loans and have had to have service several times from an actual HVAC business, who feels sorry for us and are disgusted with you and your 'work'. If you are in business, I will spend a whole bunch of time making sure any potential customers, the BBB and whoever else I can think of knows what you guys really are. You aren't even licensed but rent one from Marc Mellon of Majestic Mechanical? That should be a crime but since it isn't and you guys are happy running shady, I'll make sure everyone knows it. I believe Ted told me that he was a Christ follower also and a man of prayer. God knows dude, your intentions, your actions, your excuses, everything. Praying His presence on your life so you can grow in integrity like our Lord Jesus - your kids are worth the good example - right now you should be embarrassed.

Aug 2022

I had Red Cap come and do a annual service call. Upon completion of the service the tech gave me three options to select what needed to be done. He gave me three quotes which ranged from $10,101, $6,981 and $5,475. The list was extensive. I had the A/C checked again with another technician and found out that nothing was wrong. I truly believe that being a widow had something to do with this outrageous quote. My suggestion is to rethink using Red Cap. The tech knew what he was doing and didn’t regret one minute of it. I do not recommend this company at all. Stay clear.