People Air Conditioning & Heating,Inc.

Jul 2021

Totally reliable, knowledgeable and professional. Have used this company for various properties for all kinds of services. New installation, replacement, repairs, etc.The technician has always been honest and the prices are fair. Work has always been fast, clean, and with great quality and attention to details. Highly recommended.Services: Installation

Aug 2020

5 Stars for the most on-time, reliable AC man I've encountered! Shout-out to Ruben for bringing the excellence! Picture this: 98 degree weekend. AC calls it quites. AC is only accessible through the 120+ degree attic. Saharan dust storm. (OK, the last part isn't *totally* relevant, but you know it sounded cool and dramatic.) A friend of mine quickle recommended calling Ruben at People AC & Heating and he was immediately available to jump on a call. Though it seems like everybody's AC died on that blistering hot weekend, Ruben was able to come by the house and check ours to see if it was a fixable issue, or if the 15 year old AC was caput. Right away, I was impressed because Ruben arrived 10 minutes before the quoted arrival time and texted when he was 10 minutes out. If you've worked with AC folks in town, you know this level of professionalism is really special. Second positive- Ruben was wearing a mask throughout the entire visit (and every subsequent visit). I really appreciated this because we were also wearing masks and it just showed they care about keeping their customers safe and comfortable. Ruben ultimately told us he could patch it with a temporary fix and gave us the price, but also let us know that this AC is on its last legs (15+ years old), so investing in a temporary repair would mean we'd likely have to spend on a replacement soon anyway. Understanding out options, a full AC replacement was the best bet for us. Ruben only works with Trane ACs, which is great because their known for their quality. He put time in his schedule and was very communicative the entire time so we knew ealy on that it would take an extra day beyond what we'd initially been quoted. I wasn't bothered because he was very quick in letting us know and because I already knew that Ruben and his team can only work in the attic from 6am-noon as the heat in the attic becomes far too extreme after that point. In addition to the new AC he also installed a new concrete slab under the condenser outside (placed on the old slab), installed our new Nest thermostat for us and gave us a year's worth of air filters for the new unit. Once we had AC, Ruben has been available to come back after a few days to adjust the airflow to better suit us. I appreciate the follow-through in making sure we were satisfied with the end product (at no extra charge). Overall, I would recommend going with People AC and specifically say that Ruben was great to work with.