“I enjoyed my experience my dog was well taken care of. Love the ladies in the front they truly made me feel welcome. The only thing I would want to share about my experience is that my dog’s teeth were not in the best condition and they took care of him but the way the physicians communicated how bad his teeth were I just felt was insensitive and made me uncomfortable and feel extremely judged. You never know someone’s financial situation or life circumstances that could cause them to not be able to care for their dog the way they would like to which was my situation. Also some people may be first time pet owners and not be knowledgeable on what specifically needs to be done for their pets. So moving forward my recommendation is to watch the tone and way that as physicians y’all are communicating to families about their pets you never know there situation and uncomfortable interactions such as mine can cause pet owners to not take their animals to the vet once they are able due to fear of judgment.“
“As a pet sitter for over 4 years, I’ve had to use CS Animal Emergency twice and both times have been nothing short of an exceptional experience. Sure it’s more pricey than your average vet, but that’s to be expected as they have just about everything you could ever need right on site as a full service animal hospital. The staff is always helpful and polite and so are the doctors. Estimates were presented at a high quote only because they would rather your pet get all the care and tests they feel would be beneficial, but they are understanding of your finances as well. It has been a pretty simple process to adjust the estimate according to your budget and what is absolutely needed, if you just ask. And if the anything else is absolutely necessary after that, then you can get more tests or whatever else may be needed accordingly.“
“Great customer service I would definitely recommend bringing your pet here for their furry needs. Thank you again!“