“Our technician was outstanding and fast! He was professional, friendly and did a great job.
However the pricing was a bit interesting in our case. The work took 30 minutes. The job is estimated on an hourly rate, the customer has to pay for the first hour regardless, even if the technician only take 15 minutes to get it done. After the first hour your billed in 15 minutes increments unless it goes to the next hour. So, we were billed 1hr. 30 minutes for a 30 minute job on top of a $75 trip fee.
Not sure if that is common, but good service overall. Thank you.“
“Lofft did a great job building a powder room and coat closet plus removing a structural wall in our house. With a scope of work that included architectural design, structural study, permits/inspections, and construction, they were capable throughout and came in at a more reasonable price than the other companies we talked to. I would recommend Lofft to others looking to complete home renovation projects, etc.“