“Service was timely and reliable. After calling 6 Plumbers for a toilet leak, they were the only one's to get back to me the same day. We made and appointment and the problem was fixed quickly (We thought). Turns out there was a secondary leak in the base of the toilet as well, so I did have to call them to come back and fix that as well. But they did it expeditiously and negotiated to give me a fair price for the second trip. I would use them again!“
“I called to ask about water heater service and Rick informed my oil provider already likely provided this for free. Great integrity and honesty!“
“Eric is the ultimate professional, he gives you the confidence of a big company experience and the attention to detail of a family business, which it is. They did a really good job, from the initial call through to design and installation. Eric was very patient with me, I had a lot of questions and wanted to understand the big picture and my options, and was helpful. I put a lot trust in him and he didn't disappoint, I felt in safe hands! I have only great things to say about Rieve Firestop and Eric in particular, really highly recommended, without reservation. I wouldn't even think of going anywhere else for my next project. Thank you Eric and team!“
“Excellent customer service. Very responsive and communicated very well. The work was great and the price was very fair. As a new customer who didn’t have much flexibility the owner was able to fit us in and get the work done. Will be using them again for future projects.“
“Squeezed me in when other companies wanted me to wait six weeks. Helped me better understand what could be causing the issues. Courteous and professional; excellent service.“
“Called Bill in the morning he came by early afternoon and did a fantastic job fixing my shower. Not cheap and not expensive falls right in the middle for his quality work. Very nice person to deal withService: Shower repair“
“I called at 9:00 in the morning and they were here by 2:00 PM. They replaced a broken kitchen faucet for me. They wore booties to protect my floor and had drop cloths to help keep my kitchen clean. They left the area spotless. My new faucet works fine. I am very happy with their quick and efficient service!“
“Austin , called me back right away. He was very polite and professional. He kept me informed on what he was doing and his prices are good. He us definitely my pest control company now.“
“Great company so honest and the tech are great especially Andrew so hardworking he gets the job done very friendly.“
“Tomas is an outstanding plumber.
His knowledge covers all aspects of plumbing.. last year he promptly replaced our water heater which was spouting hot water in the basement..
This year,
He helped find the shut off valve of our main water line outside, then came back the next day to replace 3 water valves in our old house.
Tomas promptly returns phone calls and messages. He is always punctual, friendly and so knowledgeable.“
“Jim, whom we had never met before this, took the call and came to us on a Saturday morning to solve a problem and install a new kitchen faucet. Excellent service, very professional, great communication and very fair pricing! Can absolutely highly recommend !!!Service: Faucet repair“
“Recommended,they did a great job at a reasonable price.Prompt and excellent clean up.“
“Salvatore plumbing installed my gas fireplace 2014. I recently called 9/9/2024 with an issue I was having. When they called me to set up an appointment they gave me instructions on how to fix the issue myself. I was unable to resolve and called back. I took pictures on my cell phone and sent and the issue was resolved by phone. This company took the time and care to help. The customer service is excellent an A+ company and I would recommend to anyone. I am so appreciative for their support and kindness. Thank you so much!!“
“Absolutely the best. After confirming the location of my septic tank the septic company said the cover wasn’t viewable. Electric Snake returned within 2 hours of my call and found the end of the tank with the cover and dug it out. They went above and beyond. I definitely recommend them.“
“John came within hours of my calling. I was surprised by how fast. He quickly diagnosed the problem with the hot water system and corrected it. He explained things clearly and talked over options before doing anything. Excellent service.“
“Called in the morning and they fixed our problem 1 hour later! 5 stars all the way. You will not be disappointed. Completed our issue quickly and at a fair price. Super friendly as well!“
“My well pump and tank were shot and Rick’s replaced it in a day at a reasonable price. Chris (and Ben) did an outstanding job in replacing the pump and tank and i couldn’t be happier with my high pressure water!“
“Everything. From calling for an appt. (really fast.) To having the work completed in a very timely manner. The two gentlemen that showed up to do the work, were very professional and friendly.(They told us what needed to be done and then did it.) Everyone and everything was just great. Thank you! We would certainly use Modern Plumbing again.“
“Very response. Mike was very knowledgeable and I would recommend him to anyone. He returns calls promptly and explains the entire process.“
“Replace a well pump, toilet, 2 bathroom faucets, outside faucet Chris and Andrew are fantastic, great team work, very responsibel and very professionalI strongly recommend them, I don't have to look anywhere else for my plumbing needsGreat service .“
“Replaced a toilet for us and did a great job at a reasonable price. Will use him again.“
“Making our first appointment was very pleasant and Ted & Mary prepared the service appointment with requesting pics of our current system before he came to service it all.Came when he said he would.Price is fair.Nice People.Thank you,Gee and Lynda, Fairfield, CT“
“I am new to the Ridgefield area. I needed a few small bathroom fixes. They arrived on time and fixed 2 of the 3 issues. The dripping shower needed a cartridge that they did not have with them. They assured me that it would be a 10 minute fix with the correct cartridge. I stressed that I was looking to find my long term plumber and to not forget to come back. That was over 3 weeks ago. My shower still drips (how many gallons literally down the drain?). I called the office after about a week and was promised a call back with info as to when they would come. That was two weeks ago. No call, no service visit. Plumber came the next day and fixed it. I raised from 3 to 4 stars.“