Reviews for Estes Park Plumbers
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.1/5 BBB: No Rating Nextdoor: 9 ❤️Estes Park Plumbers
1632 Big Thompson Ave A, Estes Park
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We recently had a great experience with these guys, to the extent having a sewage back-up can be considered a great experience. I contacted Jim Bird late one evening to report a sewage back-up, and by 10 am the following morning he had a crew on site -- Clayton and Drew -- who were terrific. Despite having no SCO accessible outside, they managed to run a snake through our internal connection to our outdoor line and cleaned the pipe out. They than ran a camera through our outdoor line to determine where our SCO was (it was buried), and we are making plans for Estes Park Plumbers to re-install this in a more accessible space for hopefully NOT the next sewage back-up. Pleasant...read full review
We were sort of new to our condo and had to experience using remote help to shut off water as well as power issues. When the fires cleared and the all clear was given everything was turned back on, again remote by someone we asked. When we managed to finally get out we noticed out pressure pump was running and running and running. We suspected a back flow or something had gone south during the power outage and water on/off. So we manually turned the pump on and off as needed. We also put a call to the plumber. The gentleman who cam out was very professional and wore a mask. We asked about rough pricing for a new pump. He told us the numbers but said not to rush in to things as he has not checked everything out. We told him what was going on and then left him to do what was needed. He called us back down about 15 minutes later... we were ready for the worst. He took a moment to show that he could turn on the pump AND it would not run and run! Magic! No, all the bypasses were open and the pump could not generate enough pressure to shut off. He should use the 5 cut off valves and the explained the flow of water according to what was open and what was shut. In other words, it was human error and not mechanical failure. So while we were ready to sign a check he was not ready to take one. We ended up paying for the hour of the lesson. Awesome running in to a professional that educates a customer instead of taking advantage of them . I am 100% sure I know who I will call in the future.
Best plumber in the Estes Valley! Very talented owner (Andre) who gives an absolute fair shake to new and old customers. It's hard to find an ethical, effective, and responsive plumber -- but this won't be a concern with this company.