Ulta Beauty

Mar 2024

Why a 5? Well, I'm 46 I've really never done a foundation, color match anything to my face and was overwhelming by the amount of products on the market. A very kind representative could see look of confusion on my face and directed me to a fantastic human. Ronda or Rhonda, was extremely helpful. She not only matched my skin tone wonderfully but showed me how to use the products correctly. Recommended items I might want to try in the future, all in all the experience was a 10/10

Feb 2024

I usually don't frequent shops like Ulta . Went in to purchase a gift card. I was asked if I wanted to sign up for their rewards program. I explained I do not shop here , so I would not be interested. She insisted two more times I politely said: "No" Finally she said that she needed my phone number in case something went wrong with the gift card. Really?!? Give me a receipt - the receipt will show my purchase. Anyways it was exhausting..... I understand they probably work on commission and need to get phone numbers for marketing, But don't make shit up. After the last "NO!' the cashier gave me an attitude. Practically throwing the card at me , turning her back at me....no "thank you have a nice day!" I was SHOCKED! I said : "thank you, bye"...she completely ignored me! Reminds me of why I do not frequent these types of stores. Anything I need, I buy online, people are rude AF!

Jan 2024

1/20/2024 - shout out to the morning pick up crew. They really went above and beyond to expedite my order. I had a bad experience at the Pico Rivera ulta and lit3rally whittier is always way more friendly. Like they actually care about good service