Tips & Reviews for Changes Salon & Day Spa

specialties: back aches, oncology, back pain, cancer masks required staff wears masks accepts credit cards quiet garage parking, street parking bike parking free wi-fi wheelchair accessible gender-neutral restrooms women-owned open to all massage facials haircuts pedi

  • Sep 2021

    I went to Changes for a perm. I had long hair (mid-back length) to start and wanted a perm that fell above the shoulder, so I also booked a haircut to get done first. The stylist doing the perm said she doesn't really do haircuts like I needed, so I booked the cut with another stylist. Haircut was first. They washed my hair and cut off the length, added some layers. Threw me under the dryer. That was it. Perm was the next day. We ran out of time unfortunately. Again I was put under the dryer at the end. No attempt was made to style the hair even though I was told there'd be time for that at the end. I was holding my breath that the perm would work out, feeling rushed...read full review

  • Jun 2021

    I have been a client here many years although there was a hiatus. There were a lot of miscommunication on Changes Spa’s part regarding my massage ...massage therapist Wendy who never introduced herself was insolent and UN accommodating to my request for a deep tissue (simply for my neck/upper back - which doesn’t take much pressure in the first place) and she barely put any effort in. For the only massage they had available on Saturday, which was a half an hour, she only massaged for 15-20 min. Unfortunately although the lady that greeted us (my daughter had a facial) was great, she didn’t tell me I had to put on a robe and it was a few years already so I wasn’t...read full review

  • Jun 2021

    I went to Changes Salon & Day Spa and spent over $800 for 2 facials, 2 massages, and 2 mani/pedis and $39 facial product, plus tips, for a belated mother's day gift from my husband for a mother/daughter spa day (please note this was a total splurge for us). Facials were awesome, massage was okay (have to agree with other reviewer's comments about the massage therapist - had the same one).Mani/pedi - PLEASE READWhen we called to make appointments, they asked NO questions about our nails or what we had on them or what we would like. Yet, they charged me $68 for REMOVAL of dip/gel ($41 for me - 6 fingers only as 4 of them had cleanly lost the dip/tip; removal of gel on...read full review

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Hours

Monday: ClosedTuesday: 9:30AM - 8:30PMWednesday: 9:30AM - 8:30PMThursday: 9:30AM - 8:30PMFriday: 8AM - 6:30PMSaturday: 8AM - 6:30PMSunday: 9AM - 5:30PM

Ratings

Google Google: 4.5/5 Yelp Yelp: 3.5/5 Facebook Facebook: 4.6/5 Foursquare Foursquare: 8.6/10 Nextdoor Nextdoor: 2 ❤️

Changes Salon & Day Spa

1475 N Broadway STE 195, Walnut Creek

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