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8038 Freestone Ave, Santa Fe Springs“Phone & in-person customer service was very professional & courteous. Jazmin, who scheduled my service was not only patient, but friendly. She gave me a next-day appointment. Kevin, who came out to service our A/C & Heating system was thorough in his work. He checked everything. Also, was very polite when explaining in detail what he did. Most importantly, he was on time. Company's service fee & twice-annual maintenance fee is reasonable. We are 100% satisfied. THANK YOU!“
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12631 Allard St, Santa Fe Springs“Requested service July 12, technician was on site within 2 hrs. I talked to five different companies. Asked all of them to use leak detection tool - leakalizer or similar only one knew what it was, one showed up, but his equipment was not working properly. Sent them home. The American Leak Detection was truly professional. They had their own patented tool that finds if pool loosing water within 15 min. They did the test, resolved my concerns got paid their minimum 4 hrs and were done. It is worth every penny. Money well spent because you know for sure if you have problem or not. I will never use anyone else . Great to work with professionals. If you think your pool leaks these guys are the best.“
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12103 Slauson Ave, Santa Fe Springs“I called One Way because my water heater went out didn't have hot water for 2 days, they rushed the parts I needed and came out right away. From start to finish they were professional as can be. Great group of guys and I really appreciate the punctuality and ease of the process. Thank you One Way!“
“10/10 Recommend to a Friend 1. Response to request for info/service time - 10 What I liked about their quick response and what was different about the flood of other responses to my request that I received, was that he walked me through some things to try, first. Just in case I didn't need a plumber. 2. Scheduling - 10 3. Pre-service communication - 10 I appreciate that Christian, who managed my job, gave me background information about Alonso, the repair expert, including his background, specialties, and impressive years of service. 4. Navigating unexpected issues - 10 Well, thanks to my old home having old plumbing, plans had to change. Collaboratively discussions and patiently showing me the what, why, how, and how much, helped me understand the reason for the changes so I could contemplate the increase confidently. The work: on- and after-service - 10 I would described Alonso as an efficient perfectionist. My kitchen and sink plumbing is perfect, and the interior and exterior wall repair work look amazing. TBH he did a little beyond what I expected. So clean - 10 He left everything immaculate. Rate - fair and competitive. Save yourself time and start here first when you have plumbing needs.“