LA Appliance Service Inc

Apr 2024

My warranty company sent them out to fix my range. They took a very long time to schedule a tech to come troubleshoot my range. They took even longer to schedule the actual repair I had to follow up with them several times. I would never use their services in the future.

Apr 2024

I wish I could give this company 0 stars. We were assigned this company through our home warranty company in February. The technician told us that the fridge was old and the warranty company would replace it. A week later the warranty company reported that the technician reported pest damage nullifying my coverage. Never did the technician express (or write in the report we singed) that this was a pest problem.Then today, we have another appliance issue and again got stuck with this company. The appointment was scheduled for 8-12pm. When the technician had not arrived I called the company. The calls are clearly outsourced. The call center told me the technician would...read full review

Apr 2024

Absolutely horrible customer service. My ice maker in my refrigerator wasn't making ice so I made a claim with Fidelity Home Warranty. They sent LA Appliance to repair it. After burning a sick day and waiting around the house for 5 hours, the repairman arrived and said the icemaker needed to be replaced and he ordered a new one. I burned another sick day on the day of the repair and he supposedly installed the new ice maker. Well this ice maker never worked (and I wonder if he even installed the new one or actually put the old one back in). I called Fidelity and they set me up with LA Appliance again and stated that it needs to be the same repairman as I had the first time or they will deny the claim. LA Appliance has tried to schedule me several times stating that it will be a different repairman. After going back and forth about it being the same repairman, they unexpectedly scheduled me for the 8am-noon window. I said that I cannot use another sick day for this service call so I will need to be scheduled after 4pm. The scheduler was very rude with me over text message saying that my "demands" were unreasonable. I stated that I have already burned 2 sick days for this issue and they still have not fixed the problem so I do not think it is actually unreasonable to ask for a 4pm appointment. He said that I will be the noon-5pm window, but he makes no promises. If it weren't for the fact that I've already paid for this service with Fidelity, I would not deal with LA Appliance again. They do not back up their work nor do anything to try to help their customers. I would NEVER recommend LA Appliance.