“Family mortuary was very compassionate and patient with us during this hard difficult time. I can’t remember all the team members that I spoke with on the phone and in person but every single member understood our needs and were very informative of the services that we were looking for, and it was a great transition as this process was already hard enough it was a very great transition to help put my grandpa to rest. Thank you mortuary for all you’ve done and continue to do to many other families.“
“Marcera Crematory is located in a light industry neighborhood. With nearly no parking. I managed to find 1 open spot, 3 doors down, had to parallel park between 2 parked cars.
The Crematory has very limited signage, drove by it twice. Ring the doorbell for assess. I was there for the pickup of my adult Daughters remains. I only interacted with 2 employs, both were friendly and helpful.
At my request, they even transferred the remains from the urn that we originally ordered to the urn my wife had chosen later, that I had brought with me. If the need should arise, I would use their services again. But then, I am an industrial type person and am comfortable in an industrial environment. More white collar type persons may be put out by the industrial environment.“
“Very beautiful and well kept cemetery. I went this past week with a couple question and was assisted by an employee Luis, very polite man. I appreciate your assistance and thank you for answering all my questions. He had a lot of knowledge and was able to point me to the right direction. I like to acknowledge when great service is provided and Luis did just that. Thank you. And very peaceful and beautiful cemetery.“
“During this difficult time in our families life, a load off of stress, comfort, friendliness, professionalism, and an overall sense of care we experienced from the fairhaven team. We especially love how hard Dee and Denise worked to make sure we had everything we needed and that we were well taken care of. Would definitely recommend them for your time off need burying a loved one. Thank you“
“I just want to say Thank you Richard and Betty for everything u did for my husband and I now he’s resting thanks to you u both were God sent at this difficult time I know my husband put u guys to help me when I needed the most I appreciate all u did“