Pacific Coast Home Services

Pacific Coast Home Services is a 5-star rated, family-owned and operated company that specializes in residential electrical, plumbing, heating & air services, and remodels. Their technicians and office staff are hand-picked for their customer service experience and industry knowledge, ensuring that every customer receives professional, honest, and courteous service. When a customer called Pacific Coast Home Services in an emergency due to a main sewer break, the foreman TJ, along with Juan and Carlos, quickly identified the issue and referred a restoration company to clean up the mess. They then worked diligently to replace the old cast iron section with ABS and installed a convenient clean-out to prevent future issues. The crew stayed late to ensure everything was working properly and answered all the customer's questions, demonstrating their commitment to doing the job right and caring for the customer. Another customer had a clogged kitchen sink and was impressed with the technician, Rafael, who performed a full plumbing inspection in the crawlspace to better understand the plumbing system. Rafael discovered a leak in the kitchen line and kept the customer updated throughout the entire project. The customer was very happy with the outstanding level of service provided. In an emergency situation, a customer was impressed with the call center's ability to respond promptly and dispatch a technician, Rafael, within an hour. Rafael was thorough in his inspection and was able to fix the sewer backup issue immediately. The customer was very satisfied with the overall experience and grateful to have found Pacific Coast Home Services.