Water Heater Installation Repair in San Marcos

“Our water heater started leaking this morning. They were at our house within 2 hours of my call. Did a great job and price was good.“

“This review was long overdue! Freddie was amazing and like his description about him, his work that he did at my house to install the tankless water system was a work of art. Freddie was very easy to work with and he explained everything that he did step by step. The price for the tankless water system was reasonable and I checked the main chain places (ie. Home Depot and Lowe’s). These two places were charging me a ridiculous amount of money and telling me I had to drill multiple holes in order to install a tankless water system. After using the system for a few months, I can say it was definitely worth the the money to install one of these and worth the upfront cost. I highly recommend Freddie and his crew!“

“A steady leak started coming up out of my driveway during the holiday today. Nate at Palomar was one of only two out of about seven plumbers that called me back, and he came out as soon as he was done with another call, almost right away. He diagnosed the problem immediately and was able to slow it down to a bare trickle so we could still have our water on tonight. I'll be having my landscaper fix the problem the rest of the way because he does all my irrigation, but Nate was super-friendly, professional, and seemed to know exactly what he was doing. It's hard to find a decent plumber, but I think I found a really good one.“

“Very kind and professional gentleman. Thank you for getting out to us so quickly and repairing our AC!“

“Ben and Ted arrived early for the same-day appointment. They were both very personable and professional. It turned out that my plumbing problem was less serious than I thought, which they pointed out to me immediately, gave me a fair price, went to work and fixed it. I'm very pleased with their promptness and their work.“

“A BAD Experience !!!!!A one year old Bradford White electric water heater, under a 6 year warranty turns into a week of no hot water, a bill submitted by Pure Plumbing for $400.00, even though the unit was not functioning when the “repair person” left. Of course there was never any indication of a repair charge or service charge by the owner of the company during the initial phone conversation or subsequent conversations, just the repair persons statement of “here’s your invoice”. When I questioned him about it due to the warranty, he immediately stated he could reduce it to $195.00.Other notes of interest, a statement by the repair person on his arrival, “I’m not familiar with this unit”.Did not perform the basic test recommended by the factory tech support team.The unit became functional after I spoke to tech support at Bradford White who advised to contact another plumber which I did and based on a short conversation I was able to troubleshoot the and correct the problem myself.“

“Water leak in garage, my go to plumbers are Plumb 365. Same day leak showed up Jason showed up to test things. The next day(Saturday) Bruno came out cleanly cut out a piece of drywall and found the pinhole leak (not a slab leak). Bruno did an almost surgical repair, keeping us notified during the process. With two fans running (Bruno’s suggestion) the area is almost totally dry.<br>Since they didn’t need to do part of the original diagnosis work the bill was reduced from the original estimate.<br>This team is honest and ethical, extremely proficient, responsive and well priced. Do yourself a favor call them for your plumbing needs.“

“Wonderful experience. Andrew was kind and courteous. He went straight to work and fixed my kitchen drain. ASAP was recommended to me and I in turn will recommend to others.“

“HI.Plotke sent out a plumber to replace an outdoor shower valve that was originally installed in the mid 60's. After removing the escutcheon he knew immediately the brand of the valve went out picked one and installed it all with a couple of hours. I anticipated something a lot more complicated. This guy knew what he was doing. Plotke is on my call list from now on. I highly recommend them.“