Karen Kallmann OD Optometry

Dec 2022

Last year I had a great appointment here. The staff was great, and the doctor was very kind and thorough.This year, I called three times and left three messages over five weeks without a response. I stopped by the office and learned their new hours are 11-2 or 11-3 Monday- Thursday. I hope they are OK, because that is a huge drop in open hours. I stopped by twice more, during their open hours to schedule a new appointment. Both times their door was locked. I would like to come back, but I'm looking for a new provider.

Dec 2022

My niece has been waiting on her glasses for weeks. No calls have been returned. When my sister went into the office recently, they told her they'd call her with an update. Nothing.

Dec 2021

Disappointing.The office hasn't returned a single call I’ve made to them since December. I’ve had to simply show up at the office in order to talk to anyone. I've been very patient but it has been three months since my last eye appointment and I still have no contacts to try and the pair of glasses I spent more money than I’ve ever spent on glasses, is sitting somewhere in their office. They were sent back to the lab once because they didn’t work for me, but I took them back to the office again since they still were not right. Instead of returning any of my money or ordering a new pair, the office has completely ignored me. They said they would call me to talk...read full review