San Carlos Community Health Resource Center

May 2024

I've consistently received excellent service here. Making appointments online is a breeze, and the platform streamlines communication with my doctors, as well as storing all my health records in one place. I've never had to endure long wait times, which is remarkable. Despite some negative Yelp reviews, I suspect they might stem from isolated bad experiences, unlike my catastrophic encounter with Kaiser near downtown Redwood City - what a nightmare that was! Here, even walk-ins are met with short wait times, thanks to their efficient appointment system. Both primary care and specialist appointments have been top-notch. The building layout is well-designed, with ample parking and a serene interior. Plus, there's room for expansion, a testament to thoughtful city planning. Compared to my Kaiser ordeal, this place is heaven.

Oct 2023

My favorite Sutter center. Care is easy to book, there's always parking and you can get seen quickly. If you make an appointment for urgent care, you get seen quickly too. You just need to make the appointment the night before. I've had mostly good experiences with the doctors here too. The facilities are nice and new.

Nov 2022

My husband and I have had to see various departments at PAMF this year.. We have been amazed at how good this organization has become. In each case we felt we not only got great medical care, we were cared about as people. Dr Ann Yan and her team are amazing. They called us 3 times over a weekend to make sure that we were getting care for an issue that arose on Friday afternoon.My husband's back went out after a long plane flight. The Urgent Care team dealt with the symptoms but, first, did all the testing needed to make sure that it was not a more serious issue such as thrombosis.In all cases, the doctors distinguish themselves by explaining the context of the situation and the options so that we can participate in the process intelligently. The nurses and scheduling staff are kind and helpful.