Damage Restoration near San Anselmo

“This is the place to go for a no hype honest experience. Issa is a real expert on Persian rugs. This is where the old money Marin families have purchased new and antique rugs for many years. Brand new and very desirable heirloom rugs from a few hundred to hundreds of thousands of dollars. Forget all those going out of business sales and shop here for real quality at the right prices.“

“Long live Surfer Dude! Sean is the best carpet/upholstery guy in the whole universe and funniest guy I've ever met. The Man!!!“

“ChemDry came same day for my emergency. Very professional and polite and efficient!“

“An HVAC tech checked out my house and found ducts wrapped in asbestos. The ducts were damaged and exposed and the tech told me I had to remove them before work can be done. (Asbestos is banned and causes lung cancer) Reached out to Andrew contractors and Frank had the most rates. His crew was professional and helpful. Best thing I like about Frank is that he reached out and offer me home improvement advice even at no gain to himself. Through him I found a good HVAC contractor who was very responsive and and did a great job working on my home. I highly recommend going with Frank as he seems to pride himself in taking care of his customers.“

“Complete Construction did fantastic on my basement renovation. I recommend them to anyone looking to spruce up their basement or home addition!!“

“We discovered some extensive water damage under our kitchen sink along the back of the cabinet and drywall, even extending into an adjacent bay. I called Dry Kings (I believe it was Labor Day even) and immediately spoke to someone who took down my information and said they would work to get me on the schedule for an assessment. Additionally, they asked if I would like to have a plumber they've worked with come out to provide a free repair estimate. None of the other remediation companies I called offered to help coordinate a plumber so I was pretty happy with this and it's great that it's a plumber they worked with before. This turned out not to have been a good idea. More on this later! Justin came out to do the initial remediation assessment. He was running behind schedule but called way in advance to let me know. He also called when he was on his way. When he arrived, he put on booties (some other companies just walked in with their dirty boots) and did a thorough examination. He also took a lot of time to explain how the remediation process would work and answered many questions. In comparison to other companies, Justin definitely took the time to make sure I had a good understanding of the process whereas I felt others were in and out in less than 30 mins. I really appreciated this! Ultimately, Dry Kings's estimate was significantly more than another local company (about 2x) so I didn't go with them, but I'd have no issues recommending them based on my interaction with Justin alone. So why not a 5 star review? Well it comes down to the plumber they coordinated. The plumber was to come out and provide a free estimate on the repair work. I didn't call them and never spoke to anyone at Hemi's Plumbing. In fact, I had no idea who the company was until the showed up and handed me a card. During the course of the assessment, the plumber (Jamal) asked if I would approve cutting open the back of the cabinet and drywall to allow him to inspect the sink drain, which we initially suspected as the cause of the leak. I agreed to this knowing that this was above and beyond the scope of the free assessment and fully expected to pay for this. After cutting the back of the cabinet open, he determined that the sink drain wasn't leaking but while running the kitchen tap, he noticed that the water supply line from the sprayer had a small leak. He tightened up the fitting to stop the leak, but I was initially a bit skeptical that was the sole cause of the water damage because it was pretty evident to me it was something behind the wall as oppose to inside the under-sink cabinet where we store a lot of things, including paper grocery bags, none of which exhibited any signs of water damage. I asked to settle up with him when he was done and he said he would coordinate that with Dry Kings. He arrived at my house at 1:57pm and was on his way out the door at 2:32pm. A couple hours later, I receive an invoice for $800 for 2 hours of labor. I emailed him to confirm that $400/hr was his standard rate and also asked ow he arrived at 2 hours of labor when the work above and beyond what was necessary to provide a free repair estimate took less than 30 mins in total. His response: "yes that's my standard rate $400/hr/employee I actually did not charge for Paul. But the two hours was 1 for the initial drive time. and my minimum is 1.5hrs." I later found out he drove in from the Peninsula, though I had no way of knowing this since I didn't call him. I later spoke to the ops manager at Dry Kings about the invoice and he seemed genuinely shocked by the amount and said he would call Hemi's Plumbing. I was completely shocked that Dry Kings based on Novato would have a plumber from San Bruno come out to do a repair estimate at a house in Petaluma. Additionally, there was no communication to me by Dry Kings about rate information, minimum hourly charges, etc, which I think for transparency is important to communicate with the customer when you're calling another contractor on their “

“Jesse is the best. He did great work fixing a finicky toilet and repairing an old faucet, good as new! Thanks Marin Roto-Rooter!“

“Working with Richard The Rug Star,Was an absolute delightful!Richard was so kind and courteous and polite! He was so professional, and his communication was very clear and extremely helpful! I really think Richard is a rug superstar, he was so knowledgeable! It was just an all-around positive experience we were able to remove one old rug and pad while installing a brand, new beautiful rug and pad! I can’t forget to mention the most important part we did all of this while a massive bed stayed intact!Thank you so much Richard we look forward to working with you again. Hope you and yours have happy holidays.Good Green Moving and Storage“

“I had a great experience with Yuri and his team. We had a family of bats living in the siding of our home. Yuri and his team efficiently and quickly remediated the issue. I recommend everyone use Wildlife Detectives!“

“Incredible work on marble floor in bathroom. No updates for 15 years so really dull and needed reseal. The crew was nice, friendly and transformed the floor! Definitely use again - thank you guys for authentic and honest service.“

“As a prior adjuster with 3 of the major insurance companies, NRT always did a great job at getting to the loss and getting to the point. They have the experience and staff to address a myriad of types of damage from sudden catastrophes or other inconvenient disasters. Friendly attentive staff, and capable competent technicians, with fair pricing in line or below industry standards. Next time you need them, think of NRT, they won't disappoint.“