Mercy Medical Group - Natomas, Primary and Specialty Care

Mercy Medical Group - Natomas, Primary and Specialty Care is a medical group that offers a range of services, including family medicine, primary care, and obstetrics and gynecology. The group has a dedicated team of healthcare professionals, including Dr. Ursales, who is described as professional, patient, and thorough in her care. The staff is also commended for being wonderful and kind. However, some reviewers have noted long wait times and difficulty getting appointments, with one reviewer reporting a six-month wait for a basic office visit. Additionally, there have been issues with billing and communication, with one reviewer being billed for an annual physical and having to advocate for themselves to receive timely care. Despite these challenges, many reviewers have reported positive experiences with specific healthcare providers and staff members, such as Dr. Shiu and Michelle, who made a recent procedure feel comfortable and easy. Overall, while Mercy Medical Group - Natomas, Primary and Specialty Care has its challenges, it appears to be a reliable option for healthcare in the Sacramento area.