Air Controlled Environments

Feb 2024

I am not the one that posts negative reviews, but this company needs to be reviewed . Air Controlled Environments is a company I will NEVER use again for our business in Ontario. Missed appointments, no communication, and the absolute poorest customer service from Penny. It’s like she gets a kick from treating people badly. STAY AWAY!! Find a professional company for your business needs.

Aug 2023

EDITED: Added additional pertinent points about my experience.I had the misfortune of being connected with Air Controlled Environments through my home warranty. Never have I ever dealt with anyone as rude as Penny. It was so bad that I had to write a review between calls as it needs to be out there immediately. I came back to flesh this out so that it paints the entire picture of just how absolutely atrocious Penny is with prospective customers.I run a business of my own and am not available at every waking moment to answer her calls. Some days I am on back-to-back calls for 6-8 hours a day. My inability to immediately answer her calls seems to rub her the wrong way and...read full review

Feb 2023

I seldom take the time to write reviews and if this wasnt a work order from my insurance "PENNY" would have lost this company my buisness. As a business owner I seriously urge the owners to follow up on her bad reviews before it does cost them clients. When she says to me "anyway" after I apologize for having to cut her short as my dr. Walked in the room, and "oh wow really"when I say I would have to get with my insurance as they (a/c dont work weekends (according to penny) and she calls and lies to my insurance saying i was cancelling .oh and did I foeget to mention that she said (extremely rudely) "we will cancel the order" becuse we are not holding that big piece of...read full review