Mountain Cleaners

Jan 2022

This has become our go to place for dry cleaning and tailoring. They are always super accommodating- for example I need a shirt repaired a day earlier than the day they initially told me and they were able to get it done without a problem!

Jan 2021

Best dry cleaner - best alterations - outstanding customer service. Since I moved across the country 7 years ago, they have altered no less than 60 items, from prom dresses and tuxedos to suits and simple dresses, with quick turn around times. Their work is nearly flawless, and the one instance where something was not quite right, it was acknowledged and addressed immediately with a quick apology and commitment to getting it right - which they did - immediately. One of the fascinating things about service management, is that a service provider who makes a mistake and recovers well (quickly and with accountability) generates more loyalty with customers than had they never made a mistake in the first place. Absolutely true. Love Mountain Cleaners and profoundly grateful to them! I do not know what I would do without them.