Golden Valley Health Center: Kraus Susan F MD

Aug 2024

Unfortunately, I feel that the chiropractor isn't providing adequate care. The chiropractor at this location sees u for 5 minutes or less. Barely adjusts you, it's no wonder I wasn't getting any better. Please seek chiropractic care elsewhere

Dec 2023

This is a review on the dental office. I came here a few years ago and had a great experience, so I decided to come back when my filling fell out a couple months ago. They did an exam and set an appointment for the filling. Then they tried to reschedule my appointment THREE TIMES. Each a month apart. After the second reschedule I explained to the lady that I needed a filling, or my tooth was going to get worse, and rescheduling another month out was not only unprofessional, but put my tooth in a bad position. She apologized and said they'd call if they had a cancellation. Then they tried to reschedule AGAIN. I just cancelled. Now my tooth aches constantly and I extremely pissed that I even gave this place a chance.

Mar 2021

Absolutely horrible. Dr. Lee insisted he give me a Pap smear despite me having one, one month prior with a different Doctor. He said "we doctors like to do things ourselves and don't know what other doctors do" He didn't ask to see paperwork/ reports from my prior Dr just attempted to convince me he needed to do another one. Pap smears are invasive and no Dr should try to make a woman feel bad / wrong when she declines one. I was pregnant with a high risk pregnancy and could never reach my doctor with a reasonable amount of time when I reached out. A reasonable about of time would have even been 2 business days but GVHC routinely took A WEEK to return my calls. Despite me calling every day. GVHC should be ashamed by the way they treat patients. I had gestational diabetes and requested to see an endocrinologist (diabetes doctor) and was told they simply did not have one. My experience at their clinic was eye opening to see how terrible people who are mediCal are treated and I encourage anyone going to golden valley to do everything you can to get out of there and seek real medical care. It was truly an absolute nightmare